Refund Policy

 Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note, there is no reimbursement for return shipping. 

Please contact us to be given your Return Merchandise Authorization Number. Please write this on the shipping label. 

Please email: thef2tackle@gmail.com with your refund claim.

Refund Policy

* To be eligible for a return, your item must be unused and in the same condition you received it. * It must also be in the original packaging. 

* To complete your return, we require a receipt or proof of purchase.

* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind.

*The item must also be in the original condition it arrived in. If the damage is not due to our error we will not offer a refund.

* Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.  

* Any item returned after the 30 days from delivery will not be refunded.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven't recieved a refund yet, first check your double check your bank account. Then contact your credit card company as it may take some time before the refund is officially posted.

Next contact your bank as there is often some processing time before a refund is posted. If you have done all of this and still have not received a refund, please contact us at: thef2tackle@gmail.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at thef2tackle@gmail.com and send your item to: 

2851 Highridge Terrace, St. Paul Minnesota, 55121

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping

To return your product, you should mail your product to:

2851 Highridge Terrace, St. Paul Minnesota, 55121

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

We know this whole process can be a pain so do not hesitate to reach out at thef2tackle@gmail.com

You can even call our mobile line at 651-260-1550.

Thank you!